One agent, four channels

Train one AI agent.
Deploy it everywhere.

Upload your docs, connect your help center, and Botifily answers on your website, WhatsApp, Slack, and email — in your voice, around the clock.

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4: channels
< 10 min: to train
24/7: coverage

Botifily Assistant

Online

Hi! I'm the Botifily assistant — trained on Botifily's own docs for this preview. Ask me about pricing, channels, or how training works.

Scripted preview trained on Botifily's own docs — connect your content after signup for real AI answers.

One bot, everywhere

Every channel reads from the same brain

Train it once. Turn on any combination of channels — each stays in sync automatically.

Website

Slack

Your bot

How it works

From your docs to answering customers

Connect your content

Upload PDFs and docs, paste URLs, or connect your help center. Botifily reads it and builds a knowledge base automatically.

Deploy to your channels

Turn on the website widget, link a WhatsApp number, add it to Slack, or point a support inbox at it — pick any combination.

It answers, you refine

Botifily answers from your content and hands off low-confidence questions to your team. Review transcripts and improve it over time.

support-assistant.bot.json

1{
2  "bot": "support-assistant",
3  "version": 4,
4  "sources": [
5    "docs/help-center",
6    "https://yourcompany.com/pricing",
7    "https://yourcompany.com/faq"
8  ],
9  "channels": [
10    { "type": "website", "widget": "bottom-right" },
11    { "type": "whatsapp", "number": "+1 415 555 0100" },
12    { "type": "slack", "workspace": "yourcompany" },
13    { "type": "email", "inbox": "support@" }
14  ],
15  "handoff": {
16    "when": "confidence < 0.4 OR user_says(\"agent\")",
17    "to": "[email protected]"
18  },
19  "tone": "friendly, concise, on-brand"
20}

Under the hood

One config. Every channel reads from it.

A bot is a set of content sources, a list of channels, and a handoff rule. Change the sources once and every channel — website, WhatsApp, Slack, email — updates immediately.

Add or remove a content source without touching channel setup
Handoff rules apply consistently across every channel
Tone and persona are set once, not per-channel

Built to be trusted

More than a chatbot that guesses

Knows when to hand off

Set a confidence threshold or a trigger phrase like "talk to a human," and Botifily routes the conversation to your team with the full transcript attached — no cold handoffs.

See what people actually ask

Every conversation is logged and searchable. Spot the questions your bot struggles with and the gaps in your content, instead of guessing what to improve.

Answers in the visitor's language

Botifily detects the language of the question and replies in kind, even if your source content is only written in one language.

Scoped to your content only

Your documents and conversations stay isolated to your account — never used to train a shared or public model.

Frequently asked questions

PDFs, Word docs, plain text, and public URLs — including your help center or docs site. You can add or remove sources at any time, and changes reflect in the bot's answers within minutes.

Give your content a voice, everywhere.

Start free, connect your first source, and see Botifily answer real questions in minutes.

Start free

Train one AI agent.Deploy it everywhere.